Meteoros Automation
Legal

Refund Policy.

At Meteoros, we strive to ensure that our clients and learners are satisfied with the training and consulting services we provide. This Refund Policy outlines the terms under which refunds may be issued for services purchased from Meteoros in India, Malaysia, and Canada.

Effective date
May 9, 2025

Eligibility for Refunds

  • Refunds are applicable only to services directly purchased from Meteoros through our official website, sales representatives, or authorized partners.
  • Requests for refunds must be made within 7 days of payment and before the commencement of the training program or service delivery.

Non-Refundable Circumstances

  • No refunds will be provided once the training program or service has commenced.
  • No refunds for missed sessions, partially attended courses, or dissatisfaction after program commencement.
  • Payments made for exams, third-party content, or certification vouchers are non-refundable.

Cancellation by Meteoros

If a training session or program is canceled by Meteoros due to unforeseen circumstances (e.g., instructor unavailability, low enrollment, or technical issues), you will be entitled to:

  • A full refund, or
  • An option to reschedule or transfer the registration to another date or program.

How to Request a Refund

To request a refund, please send an email to my@meteoros.in with the following details:

  • Full name
  • Course or service purchased
  • Date of payment
  • Reason for refund request

All valid refund requests will be processed within 10–15 business days from the date of approval.

Mode of Refund

Refunds will be issued via the original method of payment used during purchase, unless otherwise agreed upon in writing.

Contact information

For any questions or concerns regarding these Terms, please contact us at: