Privacy Policy.

Introduction

At Meteoros Automation, we are committed to protecting your personal information and respecting your privacy across all jurisdictions in which we operate. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website or engage with our services.

Information we collect

a. Personal information

We collect personal information that you provide to us directly, such as:

• Full name
• Email address
• Phone number
• Company name
• Billing/shipping address
• Information related to registrations, orders, or inquiries

b. Device & usage information

When you interact with our website, we may automatically collect:

• IP address
• Browser type
• Time zone
• Pages visited and time spent
• Referring URLs and search queries
• Cookies and similar tracking technologies

c. Data from third-party platforms

We may also receive information about you from third-party platforms you interact with - for example, when you register for an event through a co-marketing partner.

d. Clear collection at the point of entry

We use clear data collection forms that specify which fields are required and why.

How we use your information

We use your information for purposes including but not limited to:

• Processing transactions and delivering services
• Sending transactional and promotional communications
• Personalizing your website experience
• Monitoring website performance and user behavior
• Detecting and preventing fraud or misuse
• Complying with legal obligations

We process sensitive data only with your explicit consent and in line with relevant laws. Our legal bases for data use include consent, contract performance, and legitimate interest.

Sharing your information

We do not sell or rent your personal data. However, we may share it with:

• Trusted partners and service providers (e.g., cloud services, payment gateways)
• Analytics providers such as Google Analytics
• Event co-marketing vendors (e.g., webinar partners)
• Legal authorities, if required by law or subpoena

All third parties we share data with are bound by confidentiality and data processing agreements, and we conduct periodic reviews of third-party data processors for compliance. You may opt out of certain data sharing for marketing purposes via the Digital Advertising Alliance Opt-Out Portal.

International data transfers

As a company with a global presence, your information may be processed in:

• India (corporate headquarters)
• Malaysia (APAC operations)
• Canada (North American operations)
• United States (for cloud hosting or analytics services)

We ensure all data transfers comply with applicable data protection laws, including India’s DPDP Act, Canada’s PIPEDA, and the GDPR (for European users).

Cookies & tracking technologies

We use:

• Cookies for session management and analytics
• Web beacons and tags to track browsing behavior
• Log files to collect diagnostics and performance data

Our cookie banner allows you to accept, reject, or customize your tracking preferences. You can also manage or disable cookies through your browser settings. For details, visit www.allaboutcookies.org.

For the full breakdown of cookie categories and how to manage them, see our Cookie Policy.

Your rights

Depending on your location, you have rights such as:

• Accessing your data
• Requesting correction or deletion
• Opting out of marketing communications
• Withdrawing consent at any time

European residents can contact us to exercise their GDPR rights. Canadian and Indian users have similar provisions under PIPEDA and the DPDP Act respectively.

Data retention

We retain your personal data:

• As long as necessary for the purpose it was collected
• Until you request deletion (unless retention is required by law)

Security

We implement industry-standard measures such as:

• SSL encryption
• Access control
• Secure cloud hosting
• Periodic audits and assessments

However, no system is 100% secure. Please contact us immediately if you suspect a data breach.

Do Not Track

Our website does not respond to “Do Not Track” signals. You can manually configure your browser to limit tracking.

Changes to this policy

We may update this policy periodically. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this page regularly.

Contact us

For any questions, concerns, or data-related requests, contact us:

info@meteoros.in